Clarity Service Management

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Hide Cost in Catalog

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  • 1.  Hide Cost in Catalog

    Posted 10-16-2018 04:03 PM

    How do I hide the cost information based on the offering? 



    Many Thanks!

  • 2.  Re: Hide Cost in Catalog
    Best Answer

    Posted 10-17-2018 01:57 AM

    Good Morning Joel.

    Please check the below and let me know your findings.

    In SC/Catalog/Configuration/Request Management Configuration, you can check&set:
    Access Control: Show Amount Column
    Specifies which user roles can view the Amount Column when viewing a request.
    Default: Service Delivery Administrator, Super Business Unit Administrator, Administrator, Request Manager, Catalog Administrator

    Remove all roles and save the changes

    Thanks and kind regards, Louis.

  • 3.  Re: Hide Cost in Catalog

    Posted 10-17-2018 09:36 AM

    Good Afternoon Joel.


    There is also(already) an Idea opened, related to your question.

    Perhaps you might vote for this then too?

    Cost & Pricing / Rate : Add a display type 


    Kind regards, Louis.

  • 4.  Re: Hide Cost in Catalog

    Posted 10-17-2018 12:41 PM

    They Marked it as not planned. I'd like to see this as an option.