Layer7 Privileged Access Management

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PAM-CMN-1681: User CATapApiUser is disabled. Unable to log on with API key CATapApiUser.

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  • 1.  PAM-CMN-1681: User CATapApiUser is disabled. Unable to log on with API key CATapApiUser.

    Posted 07-30-2018 06:04 PM

    Hi 

    When I try to map Threat Analytics to PAM 3.2 using CA PAM Adapter Configuration, I get an error, when I review the log it indicates Processing by ServicesController # test_configuration as JSON (pid: 5423) 2018-07-30 17: 47: 35.100 INFO Parameters: {"connection" => {"domain" => "lbogvmapp.nh.inet", "username" => "CATapApiUser-3", "password" => " [FILTERED] "}," id "=>" 1 "} (pid: 5423) 2018-07-30 17: 47: 35.427 ERROR There was an error validating the CA PAM Adapter connection parameters - Received non-200 response code: 401 Response: {"error": {"code": 401, "message": "Unauthorized: PAM-CMN-1681: User CATapApiUser is disabled. Unable to log on with API key CATapApiUser."}} (Pid: 5423) 2018-07-30 17: 47: 35.428 INFO Completed 200 OK in 418.0ms (Views: 1.0ms | ActiveRecord: 2.0ms) (pid: 5423)

     

    Some idea for this error?



  • 2.  Re: PAM-CMN-1681: User CATapApiUser is disabled. Unable to log on with API key CATapApiUser.
    Best Answer

    Posted 07-31-2018 04:39 AM

    Julian,

     

    May I ask the questions, have you enabled the CATapApiUser account (this is on the CA PAM side?)

     

     

    This is accessible from the "Users > Manage Users" and then double-click on the CATapApiUser

     

    I hope this helps.



  • 3.  Re: PAM-CMN-1681: User CATapApiUser is disabled. Unable to log on with API key CATapApiUser.

    Posted 08-02-2018 10:41 PM

    Hi Peter

     

    The procedure worked perfectly

     

    Thank you