Hello community ,
CA Process Automation Service Pack 04.3.03
CA Service Desk Manager 17.1
I am looking for an options to schedule a process based on the schedule time of the change order.
any suggestions how could i schedule a process based on certain time.
In Process Automation there is an operator called "Check Date-Time". You can pass the date from the change order to this operator. Then there is a checkbox within that same operator that says "Wait for specified date and time". So then this process will wait until the specified date and time before it proceeds. So then you can perform whatever action you need after this operator or even call a sub-process after this operator.