So for another server I tried the command above which worked on a different server but not this one. I got the following pop-up
When I click on "Details" button, I get the following:
Flexeraax2$aaa: Windows DLL failed to load at Flexeraax2.af(Unknown Source) at Flexeraax2.aa(Unknown Source) at com.zerog.ia.installer.LifeCycleManager.init(Unknown Source) at com.zerog.ia.installer.LifeCycleManager.executeApplication(Unknown Source) at com.zerog.ia.installer.Main.main(Unknown Source) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:90) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:55) at java.lang.reflect.Method.invoke(Method.java:508) at com.zerog.lax.LAX.launch(Unknown Source) at com.zerog.lax.LAX.main(Unknown Source)
Any ideas what's the issue?
what's the JRE version?
I branched your new error here.
Looks like some Flexera InstallShield dll loading problem.
If you hold down the Ctrl key and execute the installer .exe a console window will normally pop-up which will show more trace/debug data (equivalent to setting environment variable LAX_DEBUG=true but I have not been able to get that to work on Windows myself): Setting the CA APM Installer in debug output for t - CA Knowledge
However the dll load failure may also prevent the console window from loading.
This KB for Standalone agent installer on Windows 2016 has a similar DLL loading message : Apache tomcat install error - CA Knowledge
From what I have seen in my own environment InstallShied creates a directory under directory %TEMP % with name Innnnnnnnn to hold its temporary files.
Hope that helps
I'll try that and see how it goes.
I installed v10.5.2 SP2 on another server and then copied the "PPWebServers" folder over to the new server. That worked.
I am marking Lynn's response correct since that is highly likely to be the answer .Manish can test as time allows