Expand all | Collapse all

Email Domain Authentication & Other Auth in Flowdock

Jump to Best Answer
  • 1.  Email Domain Authentication & Other Auth in Flowdock

    Posted 06-25-2018 11:11 AM

    When a user leaves the organization we remove their access to our organization, but it says that they still have a flowdock account (presumably under the email address they created it with?).

    However, there is wording that says that a user with a verified email address from our domain can join the organization.

    What happens with a user who is an employee that verifies their email address, but is later removed from the organization? Are they able to join again since they verified their email address while they were still an employee? 


    Wording in the Organzation Admin Controls:


    "New Flowdock users who sign up with a ebsco.com email address can currently join this organization. Existing Flowdock users with a verified ebsco.com email address can join it from their Account page."



    Similarly, can you confirm that if a user sets a manual password and they are removed from an organization, that they won't be able to re-join? 


    For reference, we have "" shut off.


    Please let me know if any add'l information would be helpful. We are trying to ensure that a user cannot rejoin once we have removed them from the org.


    Thank you, 

  • 2.  Re: Email Domain Authentication & Other Auth in Flowdock

    Posted 06-29-2018 10:56 AM

    bulmi01 Hi Michael, can you please help me get in touch with someone to speak to regarding Flowdock authentication? We are tightening security and this is a point of concern for us. Thank you.

  • 3.  Re: Email Domain Authentication & Other Auth in Flowdock
    Best Answer

    Posted 06-29-2018 03:59 PM

    Hi Leah,


    I opened a support case for you. I updated it to indicate I'll contact you on Monday. Please reply to my support case email so I know you received.