We have a number of users who connect remotely to our environment via a Citrix interface. This uses published apps and not virtual machines to present applications.
We've had some issues getting PAM to work consistently from Internet Explorer. Is it possible to do a single installation of the client and have multiple users launch that as a published application in Citrix? Since the client installs in the user's profile directory by default and uses the folder for cache data I imagine it would be problematic having multiple users utilize the same installation directory, but I didn't know if there was some option I had missed.
Is it possible to have multiple users launch the CA PAM client from a shared directory (network) at the same time?
Here is a link to a Tech Tip I posted on Integrating PAM with Citrix: Tech Tip: Integrating PAM With Citrix. You will find a word document there, which will take you through the process. If you still can't get it to work, please open a support ticket.
Thanks for the reply! Our Citrix team was able to get the CA PAM client working as a published application using the provided instructions.