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Contact CA Support Problem

  • 1.  Contact CA Support Problem

    Posted 11-13-2018 02:31 AM

    Hello,

     

    Since last week, we have an issue about CA Support. We are not able to open a case. Screenshot is below. Is this a common problem. Do you guys have any idea? 

     

    Thank you



  • 2.  Re: Contact CA Support Problem

    Posted 11-13-2018 02:33 AM

    Hi Ferhat,

     

    There are some issues with the Partner's login, request you to log a case and our customer support team will help you out.

     

    Regards

    Suman Pramanik 



  • 3.  Re: Contact CA Support Problem

    Posted 11-13-2018 12:06 PM

    Thank you, what about standard users, are they able to open a case? 



  • 4.  Re: Contact CA Support Problem

    Posted 11-13-2018 12:07 PM

    Thank you, what about customers, are they able to open a case?