Websphere Liberty 18.0.0.x agent installation

[Davide Domenichini]

Hello,

is it possible to install the 10.5.2 agent on this host ?:

 

• WebSphere Liberty 18.0.0.1

• Java version "1.8.0" (IBM J9 VM (build 2.8, JRE 1.8.0 Linux amd64-64 Compressed References 20160427_301573 (JIT enabled, AOT enabled))

• Red Hat Enterprise Linux Server release 7.5 (Maipo) - 3.10.0-862.3.2.el7.x86_64 #1 SMP Tue May 15 18:22:15 EDT 2018 x86_64 x86_64 x86_64 GNU/Linux

 

On the compatibility guide i can see the version 17.0.0.x only. Is it compatible ?

Thanks

Davide

[Thomas Wyszomierski]

It doesn't look like we've tested this combination yet. Please open a support ticket and the Support team can open a request for this combination to be tested. Based on the results of that request, we can let you know if the combination is officially supported. 

[Michael Cook]

Hi,

 

There is a case already open for this which I got yesterday and am working

 

cheers

Mike

[Lynn Williams]

Hi Davide,

Further to Thomas Wyszomierski 's advice about creating a support case, in the meantime you could try to install the agent on a WLP 18.0 test environment to see if you encounter any problems.

 

The relevant section of the docops is here:

WebSphere Liberty - CA Application Performance Management - 10.5 - CA Technologies Documentation 

 

Per the reference to known issue IBM WebSphere Liberty Profile Runtime Crash When Java Agent Enabled, I would strongly suggest using AgentNoRedefNoRetrans.jar & IntroscopeAgent.websphere.NoRedef.profile to avoid that and other possible adverse symptoms when using an IBM JVM:

WebSphere Application Server - CA Application Performance Management - 10.5 - CA Technologies Documentation 

When running an IBM JVM, the APM documentation rec - CA Knowledge 

 

Regards,

 

Lynn

[Hallett German]

Adding a PCM link for 10.5.x for Backlinking -- PCM for CA Software - Agile Operations Product Compatibility Search 

[Sergio Morales Correa]

Hello Davide,

A couple of months ago I have received a similar request for a customer in Europe.

On behalf of the customer I raised a certification request and yesterday I have received a confirmation from the QA team that the combination is supported - see below.

Best Regards,

Sergio

 

+++

From: Tirumala, Srinivasa Raju
Sent: Thursday, June 21, 2018 1:14 PM
To: Morales Correa, Sergio 
Cc: Swain, Saroj K 
Subject: RE: Certification request of APM agent 10.5.1 and coming 10.7SP1 Java Agent with WebSphere Liberty 18.0.0.1

 

Hi Sergio,

 

Completed QA validation for WebSphere Liberty 18.0.0.1 with APM 10.5.1 & APM 10.7.SP1 / IBM JDK 1.8

 

Observations:

• With APM 10.5.1 agent liberty server failed to start with error message “WSVR0501E: Error creating component com.ibm.ws.ssl.core.SSLComponentImpljava.lang.VerifyError: JVMVRFY012 stack shape inconsistent;” . Problem is with IBM JDK version & also we have below to resolve this error :
  https://comm.support.ca.com/kb/unable-to-start-the-appserver-javalangverifyerror-jvmvrfy012-stack-shape-inconsistent/kb000006668 
• We have to provide introscope.autoprobe.constructor.policy=Partial & introscope.autoprobe.constructor.instrumentation.affected.vendors=Oracle,SAP,IBM  in introscopeAgent.profile file
• For 10.5.2.16 and later (in effect 10.5.2.SP2) the property is by default changed to Partial

 .. 

I will add above combinations in to  CG guide’s

 

Thanks

Srinivas

MIKE COOK 25/06/2018 9:33 PM

Hi Davide,

 

Just to clarify the certification that Sergio referred to was on a different OS release to your specific request - the certification on you OS version is still pending - the expectation is that it will be fine but we want to confirm as is RHEL 7 vs RHEL 6

 

thanks

Mike

 

MIKE COOK 10/07/2018 2:47 AM

This release combination has now also been certified with the caveat that the problem described in KB article is still applicable

[Michael Cook]

Hi Davide,

 

Just to clarify the certification that Sergio referred to was on a different OS release to your specific request - the certification on you OS version is still pending - the expectation is that it will be fine but we want to confirm as is RHEL 7 vs RHEL 6

 

thanks

Mike

[Lynn Williams]

FYI I added Mike's reply to Sergio's as the correct answer pending confirmation of RHEL 7 compatibility.

[Davide Domenichini]

Thank you Mike.

Yes, i confirm the OS version

Red Hat Enterprise Linux Server release 7.5 (Maipo) - 3.10.0-862.3.2.el7.x86_64 #1 SMP Tue May 15 18:22:15 EDT 2018 x86_64 x86_64 x86_64 GNU/Linux

 

Thanks

Davide

[Michael Cook]

This release combination has now also been certified with the caveat that the problem described in KB article is still applicable