We have an requirement in boxi reporting tool.
We need to get the count of tickets which is opened by today and closed by today
What reporting tool are you using? CA business intelligence 4.1 or CA Business Intelligence JasperReports.
Some old threads had some discussions similar to this.
Service desk Reports
How to count date to weekly in webi
Useful Universe Filters
CABI4::. Summary - BOXI for CA SDM
pdmtoday(-1) exposes a bunch of options too for you Write CA Business Intelligence Reports - CA Service Management - 14.1 - CA Technologies Documentation
Hope this helps
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