Hi Lynn,
Thanks a ton for the update. Will definitely the implement the suggested steps and will update you.
I have gone through the below link
MQ-traces-not-visible-in-MQMonitor-Agent/KB000007526
The customer is using the WebSphere MQ 9 and 10 they are very much apprehensive about using the older version jar file due to IBM support complications.
Will it be possible for you to suggest the latest jar files.
Note: MQ Monitor Agent is installed remotely. Can you please confirm whether we are still able to see the TT after implementing the above suggested steps.
Cheers
Jay
Cell No:551-263-9681