Symantec Privileged Access Management

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URGENT : Unable to reach end Point Device

  • 1.  URGENT : Unable to reach end Point Device

    Posted Sep 27, 2018 04:02 AM

    Dear Experts,

     

    We have joined a PAM appliance to two different network with NIC1 NIC2.

     

    NIC1 Is default one and its working fine (its pingable from Network1 which is expected)

    NIC2 is additional NIC configured

    For NIC2 (additional NIC) we have configured network route (Not sure if its correct though)
    When we try to ping NIC2 from Appilance (From tools) - its pingable but its not pingable out side appliance from Network2.

     

    I believe something is not correct in additional route may be something else.

     

    Since we are able to scan devices in the network2 (Which gave me impression that NIC2 is working fine).

     

    Can anyone help here please ?

     

    If need more info, will provide.

     

    Thanks

    Yogesh



  • 2.  Re: URGENT : Unable to reach end Point Device
    Best Answer

    Broadcom Employee
    Posted Sep 28, 2018 03:08 AM

    I see you opened a Support case already for this issue - we will get back to you there accordingly



  • 3.  Re: URGENT : Unable to reach end Point Device

    Posted Sep 28, 2018 03:17 AM

    Yes thank you