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RHEL 7.4 Release Automation installation error

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  • 1.  RHEL 7.4 Release Automation installation error

    Broadcom Employee
    Posted 01-15-2018 10:02 PM

    Hello Experts,

    We are having issues while installing Release Automation 6.5 on RHEL 7.4 which is "HeadLess" server no UI/Display . When we try to run the ./nolio_server_linux-x64_6_5_0_b10007.sh -c we get following error message.

    We have tried with ROOT and other accounts issue remain the same. Has any one enctouner this issue before , what was the root cause , any input would be appreciated.

     

    *********************************************************************

    Unpacking JRE ...

    Starting Installer ...

    Jan 16, 2018 9:23:50 AM java.util.prefs.FileSystemPreferences$2 run

    INFO: Created system preferences directory in java.home.

    java.lang.ArrayIndexOutOfBoundsException: 0

            at sun.font.CompositeStrike.getStrikeForSlot(CompositeStrike.java:75)

            at sun.font.CompositeStrike.getFontMetrics(CompositeStrike.java:93)

            at sun.font.FontDesignMetrics.initMatrixAndMetrics(FontDesignMetrics.java:359)

            at sun.font.FontDesignMetrics.<init>(FontDesignMetrics.java:350)

            at sun.font.FontDesignMetrics.getMetrics(FontDesignMetrics.java:302)

            at sun.swing.SwingUtilities2.getFontMetrics(SwingUtilities2.java:1113)

            at javax.swing.JComponent.getFontMetrics(JComponent.java:1626)

            at javax.swing.text.WrappedPlainView.updateMetrics(WrappedPlainView.java:318)

            at javax.swing.text.WrappedPlainView.updateChildren(WrappedPlainView.java:297)

            at javax.swing.text.WrappedPlainView.insertUpdate(WrappedPlainView.java:463)

            at javax.swing.plaf.basic.BasicTextUI$RootView.insertUpdate(BasicTextUI.java:1610)

            at javax.swing.plaf.basic.BasicTextUI$UpdateHandler.insertUpdate(BasicTextUI.java:1869)

            at javax.swing.text.AbstractDocument.fireInsertUpdate(AbstractDocument.java:201)

            at javax.swing.text.AbstractDocument.handleInsertString(AbstractDocument.java:748)

            at javax.swing.text.AbstractDocument.insertString(AbstractDocument.java:707)

            at javax.swing.text.PlainDocument.insertString(PlainDocument.java:130)

            at javax.swing.text.DefaultEditorKit.read(DefaultEditorKit.java:273)

            at javax.swing.JEditorPane.setText(JEditorPane.java:1415)

            at javax.swing.JEditorPane.<init>(JEditorPane.java:293)

            at com.install4j.runtime.installer.frontend.headless.AbstractHeadlessScreenExecutor.init(Unknown Source)

            at com.install4j.runtime.installer.frontend.headless.ConsoleScreenExecutor.<init>(Unknown Source)

            at com.install4j.runtime.installer.frontend.headless.InstallerConsoleScreenExecutor.<init>(Unknown Source)

            at com.install4j.runtime.installer.Installer.getScreenExecutor(Unknown Source)

            at com.install4j.runtime.installer.Installer.runInProcess(Unknown Source)

            at com.install4j.runtime.installer.Installer.main(Unknown Source)

            at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

            at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)

            at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

            at java.lang.reflect.Method.invoke(Method.java:498)

            at com.exe4j.runtime.LauncherEngine.launch(Unknown Source)

            at com.install4j.runtime.launcher.Launcher.main(Unknown Source)

    Could not display the GUI. This application needs access to an X Server.

    *******************************************************************

    You can also run this application in console mode without

    access to an X server by passing the argument -c

    *******************************************************************

     

    Thank You

    Sachin 



  • 2.  Re: RHEL 7.4 Release Automation installation error

    Broadcom Employee
    Posted 01-15-2018 10:43 PM

    Hi Sachin

    Verify the JRE installed on the server, check if multiple Java is installed on the box, try to keep current Java  PATH string and reinstall.

    Regards,

    Piyush



  • 3.  Re: RHEL 7.4 Release Automation installation error
    Best Answer

    Broadcom Employee
    Posted 01-16-2018 12:37 AM

    Hi Experts,

     

    I managed to found the fix for this issue. Root cause for this issue missing the font library on the server.

    After installing the required font package issue has been resolved. Run the below command on the required servers.

    yum install dejavu-serif-fonts

      Thank You

    Sachin