Layer7 API Management

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Username issue in Email Listener service

  • 1.  Username issue in Email Listener service

    Posted 07-02-2018 06:19 AM
      |   view attached

    Am unable to provide domain name in User name filed for Email listener service, when I try to provide domain name it gives error as "invalid character in username".


    But to connect the mail service I have to provide user details in format (domain\user) which am unable to provide in Email listener service. With browser am able to connect without any issues.




  • 2.  Re: Username issue in Email Listener service

    Posted 12-14-2018 02:52 PM

    Good afternoon,


    I've just tested this in version 9.3 of the Gateway and I get the same error. From reviewing the case that was logged for this, the expectation is that the value can not have any special characters outside of _,-, or @. If this is an Active Directory protected email server, you may look to use the userPrincipalName such as instead of sample\usera. 




    Stephen Hughes

    Broadcom Support