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Connect BMC Remedy server from CA Release automation

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  • 1.  Connect BMC Remedy server from CA Release automation

    Posted 12-04-2018 05:53 AM

    Hi Team,

     

    I need to connect from CA release automation to BMC Remedy Server and need to check the status of the incident raised in BMC Remedy.

    Based on the status only I need to proceed on another action.

     

    So how to check the BMC remedy server incident status from CA release automation.

     

    Waiting for your kind reply.

     

    Thanks in advance



  • 2.  Re: Connect BMC Remedy server from CA Release automation
    Best Answer

    Posted 12-05-2018 03:33 AM

    Hi,

     

    I suppose RA cannot get incident status in Remedy directly.

    However, RA can run command line, REST or SOAP API in deployment. If Remedy has command line interface or API for your expectation, you can call from RA. 

     

    I answered similar question in following thread. Please refer it as well.

    CA Release Automation integration with BMC Remedy 

     

    Thanks

    Yas