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Quick question regarding url_response?

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  • 1.  Quick question regarding url_response?

    Posted 06-07-2018 08:15 AM

    Is there a way I can disable the DNS resolution time alarm in url_response probe.
    Deleting the key in Raw Configure doesn't seem to work for me. Did anyone faced a similar situation, how was it fixed.



  • 2.  Re: Quick question regarding url_response?

    Posted 06-07-2018 09:03 AM

    Hello Abhishek, you may consider to create a filter on nas for that. 

     

    https://docops.ca.com/display/UIM85/Manage+Alarms+in+USM

     

    Kind regards,

    Britta Hoffner

    CA Support



  • 3.  Re: Quick question regarding url_response?

    Posted 06-07-2018 09:27 AM

    I know using nas pre-processing rule for exclusion is one of the options.

    But can this be done through the probe itself (i.e. url_response)



  • 4.  Re: Quick question regarding url_response?

    Posted 06-07-2018 10:26 AM

    Maybe a possible workaround, You may try putting up a large value in DNS resolution time (ms) so it may never got breached until a url is not accessible at all

     

    or you can change the alert message level for DNSResolve time to information or clear.



  • 5.  Re: Quick question regarding url_response?
    Best Answer

    Posted 06-07-2018 11:19 AM

    Hello, I'm not entirely sure what happens if you totally remove the key dns_resolution_time from the alarm profile. However, normally, just not having a value for that key, should stop any alarm.

     

    If this is not happening, please try forcing a fresh restart of profile and probe. 

     

    1) deactivate the profile

    2) deactivate the probe

    3) aknowledge the alarm

    4) Start the probe

    5) open the profile, be sure there is no value in the dns resolution box

    6) activate the profile



  • 6.  Re: Quick question regarding url_response?

    Posted 06-11-2018 07:11 AM

    @Abhishek Singh did this help?



  • 7.  Re: Quick question regarding url_response?

    Posted 06-13-2018 03:38 AM

    Hello Abhishek, did Marcos suggestion help to answer this question ? Please mark it as answered if there are no further questions about it.

     

    Kind regards,

    Britta Hoffner

    CA Support