For testing purposed, I have backed up a gateway by following the method described inside (https://docops.ca.com/ca-api-gateway/9-2/en/administer-the-gateway/back-up-gateways). As a result, a zip file has been created.
When I try to restore a newly created gateway by using that zip file as described here (https://docops.ca.com/ca-api-gateway/9-2/en/administer-the-gateway/restore-gateways), I get the message that the restoration has been successful and that a restart is required. I use the command as mentioned in docops (/opt/SecureSpan/Gateway/config/backup/ssgrestore.sh [options]). However, when the gateway is rebooted, the network connectivity between the host machine and the gateway always fails. Do you have some idea what may be the problem?
Have you tried reconfiguring the network settings 1) Configure system settings -> 1) Configure networking and system time settings?I've encountered some issues when restoring to different environments and have to reconfigure the network.
Thanks for the hint. Indeed, I had taken a whole image of the gateway including the network settings. Consequently, when I made the backup, all settings were being changed.
After selecting only the specific parameters that I needed (I excluded the OS files), there was no issue.