Layer7 Privileged Access Management

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Latest Knowledge Base Articles published for CA Privileged Access Manager (20-June-2017)

  • 1.  Latest Knowledge Base Articles published for CA Privileged Access Manager (20-June-2017)

    Posted 06-20-2017 10:58 AM

    Here I'm posting the latest Knowledge Base Articles for CA Privileged Access Manager published or updated since 26-May-2017.

     

     

    Why am I failing to authenticate to RSA after reinstalling a node ?
    After reinstalling a cluster node and configuring RSA authentication, I am failing to authenticate
    Last Update: 2017-06-20    Size: 83 kb    Type: Knowledge Base Articles    ID: TEC1849573

     

    Troubleshoot Windows Proxy Agent v2.8 installation
    windows proxy
    Last Update: 2017-06-20    Size: 83 kb    Type: Knowledge Base Articles    ID: TEC1002784

     

    Register Teraterm as service allowing automatic login
    Teraterm
    Last Update: 2017-06-16    Size: 83 kb    Type: Knowledge Base Articles    ID: TEC1494311

     

    How to deploy a certificate issued by customer's internal Certification Authority into CA PAM?
    This article will show you what to do to import a certificate when you get the error "could not identify local issuer".
    Last Update: 2017-06-14    Size: 83 kb    Type: Knowledge Base Articles    ID: TEC1761748

     

    Device with SFA is not displayed in the Socket Filter Agents Status list
    Device with SFA is not showing up in the Socket Filter Agents Status list despite that SFA monitoring is enabled and SFA is running on the Target Host
    Last Update: 2017-06-05    Size: 83 kb    Type: Knowledge Base Articles    ID: TEC1551177

     

    Error: Service Configuration parameters are incorrect!
    Error "Service Configuration parameters are incorrect!" is returned upon testing the Service Configuration from CA Threat Analytics
    Last Update: 2017-06-05    Size: 83 kb    Type: Knowledge Base Articles    ID: TEC1940254

     

    SAML 2 SSO profile is not configured for relying party https://
    Error "SAML 2 SSO profile is not configured for relying party https://" is returned upon accessing CA Threat Analytics Engine from CA PAM
    Last Update: 2017-06-05    Size: 83 kb    Type: Knowledge Base Articles    ID: TEC1601267

     

    RDP Application only works with default port 3389
    Default port for RDP and RDP Application are port 3389. RDP port can be customized but not for RDP Application.
    Last Update: 2017-06-04    Size: 83 kb    Type: Knowledge Base Articles    ID: TEC1793228

     

    Failed to decrypt XML element
    Error "Failed to decrypt XML element" is returned when users attempt to Single Sign-On to CA PAM
    Last Update: 2017-06-02    Size: 83 kb    Type: Knowledge Base Articles    ID: TEC1240497

     

    AuthnRequest with AuthnContexts is not supported
    Error "AuthnRequest with AuthnContexts is not supported" is returned when users attempt to Single Sign-On to CA PAM
    Last Update: 2017-06-02    Size: 83 kb    Type: Knowledge Base Articles    ID: TEC1876444

     

    State information lost
    Error "State information lost" is returned when user attempt to Single Sign-On to CA PAM
    Last Update: 2017-06-02    Size: 83 kb    Type: Knowledge Base Articles    ID: TEC1451989

     

    Registration failed. A trusted host with the same name already exists.
    "Registration failed. A trusted host with the same name already exists." error is returned when user attempts to save the CA Single Sign-On Configuration
    Last Update: 2017-06-02    Size: 83 kb    Type: Knowledge Base Articles    ID: TEC1659653

     

    Error returns when user attempts to access CA PAM that has CA Single Sign-On integration enabled
    ‘Checking for update failed. Reason: Server returned HTTP response code: 500 for URL: https:///client/structure.php?os=win’ (from CA PAM Client) OR ‘Internal Server Error’ (from web browser UI) after CA Single Sign-On is integrated with CA PAM
    Last Update: 2017-06-02    Size: 83 kb    Type: Knowledge Base Articles    ID: TEC1174683

     

    Error returns when user attempts to access CA PAM after Apache restart for CA Single Sign-On integration
    ‘Login failed: unknown reason’ (from CA PAM Client) OR ‘Internal Server Error’ (from web browser UI) after Apache restart for CA Single Sign-On integration
    Last Update: 2017-06-02    Size: 83 kb    Type: Knowledge Base Articles    ID: TEC1699056

     

    Registration failed. Host config object not found.
    Error "Registration failed. Host config object not found." is returned when user attempts to save the CA Single Sign-On Configuration
    Last Update: 2017-06-02    Size: 83 kb    Type: Knowledge Base Articles    ID: TEC1446291

     

    Password Authority sub-system of CA PAM is not starting after networking or clustering change.
    This document describes an issue where the CA PAM sub-system Password Authority is not working after making networking or clustering changes.
    Last Update: 2017-06-01    Size: 83 kb    Type: Knowledge Base Articles    ID: TEC1152129

     

    RDP or SSH do not open the remote session to the target server
    Not able to open the remote session to the target server, it keeps on loading.
    Last Update: 2017-06-01    Size: 83 kb    Type: Knowledge Base Articles    ID: TEC1769207

     

    After uploading a custom branding image logo the CA PAM GUI is no longer formatted correctly.
    This document describes how the branding image size can effect CA PAM and how to resolve problems that may arise if the image is too big
    Last Update: 2017-05-31    Size: 83 kb    Type: Knowledge Base Articles    ID: TEC1980877

     

    Shortcuts supported by CA PAM RDP Client
    We do not support the same shortcut keys as windows, so here is a list of the shortcuts supported by pam client.
    Last Update: 2017-05-31    Size: 83 kb    Type: Knowledge Base Articles    ID: TEC1677873

     

    I hope it helps.

     

    Best Regards,

    Merce Salmeron

    CA Support



  • 2.  Re: Latest Knowledge Base Articles published for CA Privileged Access Manager (20-June-2017)

    Posted 06-20-2017 03:00 PM