HI,
Assuming you have already configured your SSL as mentionned above and you want to force your users to go to https when they are reaching SDM using HTTP.
in Tomcat:
add the below to your $CA_ROOT \Service Desk\bopcfg\www\CATALINA_BASE\conf\web.xml before the end of the </web-app>
<security-constraint>
<web-resource-collection>
<web-resource-name>Automatic SLL Forwarding</web-resource-name>
<url-pattern>/*</url-pattern>
</web-resource-collection>
<user-data-constraint>
<transport-guarantee>CONFIDENTIAL</transport-guarantee>
</user-data-constraint>
</security-constraint>
In IIS:
add the below to your web.config ( you will need to have the URL Rewrite module.)
<rewrite>
<rules>
<rule name="Redirect to http" enabled="true" patternSyntax="Wildcard" stopProcessing="true">
<match url="*" negate="false" />
<conditions logicalGrouping="MatchAny">
<add input="{HTTPS}" pattern="off" />
</conditions>
<action type="Redirect" url="https://{HTTP_HOST}{REQUEST_URI}" redirectType="Found" />
</rule>
</rules>
</rewrite>
Hope this help
/J