Symantec Privileged Access Management

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CA PAM upgrade from 2.8.3 to 3.0

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  • 1.  CA PAM upgrade from 2.8.3 to 3.0

    Posted 10-24-2017 05:51 AM

    Hello,

     

    I am trying to upgrade PAM 2.8.3 to 3.0 version. Performed all the steps but one and need your help in understanding the process of how to add an external secondary drive "fdisk of 6GB". While trying to upgrade I get the below error message.

     

    Please help with some document or the steps that needs to be performed.

     

    Problem applying the upgrade package. Details: fdisk - A secondary disk device (/dev/sdb) of size 6 GB is required for the duration of the upgrade.
    Attach the device and try again!

     

     



  • 2.  Re: CA PAM upgrade from 2.8.3 to 3.0
    Best Answer

    Posted 10-24-2017 06:18 AM

    Hi

    just add another drive with that size (i refer 8 gb) as secondary drive from the vcenter to you PAM appliance.

    and restart the appliance, the OS will detect it and mount it.

    then do you upgrade procedure .

     

    best regards  



  • 3.  Re: CA PAM upgrade from 2.8.3 to 3.0

    Posted 11-01-2017 07:35 AM

    Hello,

     

    I am trying to upgrade PAM 2.8.3 to 3.0 version. Performed all the steps but one and need your help in understanding the process of how to add an external secondary drive "Harddisk1 of 7GB". While trying to upgrade I get the below error message and i have followed the steps you told above but again it is showing same issue what i should do to resolve this issue .

     

    Please help with some document or the steps that needs to be performed.

    Thanks in advance

     

    Problem applying the upgrade package. Details: fdisk - A secondary disk device (/dev/sdb) of size 7 GB is required for the duration of the upgrade.
    Attach the device and try again!



  • 4.  Re: CA PAM upgrade from 2.8.3 to 3.0

    Posted 11-01-2017 04:24 PM

    Hi Ramesh

    all you have to do it to add another harddisk using your vsphere (or vcenter i mean, and if you have Vmware admin in your environment, you should consult him/her) with size of 8 GB to your PAM appliance , then you have to reboot the system, it will detect the new harddisk and map it (ex: it will be a s /dev/sd1)

    anyway the upgrade process will detect it while upgrading.

     

    best regards