Symantec Privileged Access Management

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  • 1.  ERROR: Failed to read ssl parameters.

    Posted Mar 15, 2018 03:40 PM

    HI Gurus,

     

    I get this error serveral times on /var/log/messages

     

     AgentManager[5708]: ERROR: Failed to read ssl parameters.

     

    Any comments?

     

    Regards



  • 2.  Re: ERROR: Failed to read ssl parameters.
    Best Answer

    Broadcom Employee
    Posted Mar 16, 2018 04:22 AM

    Hello,

     

    The error message indicates that there is maybe an issue with the SSL certificates to be found by default in /opt/CA/AccessControl/data/crypto

     

    Check if you have replaced them and verify if the issue is occurring on other boxes as well.

    If possible, please stick with the default self signed certificates which are placed by the installation routine.

    Try uninstall and reinstall the PIM client afresh.

     

    Should the problem remain, please open a Support Case with us



  • 3.  Re: ERROR: Failed to read ssl parameters.

    Posted Mar 16, 2018 09:18 AM

    HI Andreas,

     

    Thanks for you answer

     

    no SSL certificates be found on that path.

     

    yes, The issue is occurring on other boxes.

     

    I cannot reinstall PIM because the servers are on production.

     

    Regards