DX Application Performance Management

Expand all | Collapse all

Introscope 10.5.2 for websphere portal 9.0

Jump to Best Answer
  • 1.  Introscope 10.5.2 for websphere portal 9.0

    Posted 03-14-2018 10:46 AM

    how to monitoring wps 9.0 with 10.5.2 agent ?

    I have tried to configure the portal 8.0 (from CA market place) but some traces are not found properly.

     


    3/14/18 11:23:23 AM CET [ERROR] [IntroscopeAgent.Agent] Unable to create tracer factories for the following class (library not found): com.wily.powerpack.wasportal.CacheNameInsertingTracer
    3/14/18 11:23:23 AM CET [INFO] [IntroscopeAgent.Agent] Either the tracer configuration is incorrect or the installation is corrupt
    3/14/18 11:23:23 AM CET [ERROR] [IntroscopeAgent.Agent] Unable to create tracer factories for the following class (library not found): com.wily.powerpack.portals.common.StandardBlamePointTracer
    3/14/18 11:23:23 AM CET [INFO] [IntroscopeAgent.Agent] Either the tracer configuration is incorrect or the installation is corrupt
    3/14/18 11:23:23 AM CET [ERROR] [IntroscopeAgent.Agent] Unable to create tracer factories for the following class (library not found): com.wily.powerpack.portals.common.StandardBlamePointTracer
    3/14/18 11:23:23 AM CET [INFO] [IntroscopeAgent.Agent] Either the tracer configuration is incorrect or the installation is corrupt
    3/14/18 11:23:25 AM CET [ERROR] [IntroscopeAgent.Agent] Unable to create tracer factories for the following class (library not found): com.wily.powerpack.wasportal.PortletActionOnPageTracer
    3/14/18 11:23:25 AM CET [INFO] [IntroscopeAgent.Agent] Either the tracer configuration is incorrect or the installation is corrupt
    3/14/18 11:23:25 AM CET [ERROR] [IntroscopeAgent.Agent] Unable to create tracer factories for the following class (library not found): com.wily.powerpack.portals.common.StandardBlamePointTracer
    3/14/18 11:23:25 AM CET [INFO] [IntroscopeAgent.Agent] Either the tracer configuration is incorrect or the installation is corrupt
    3/14/18 11:23:25 AM CET [ERROR] [IntroscopeAgent.Agent] Unable to create tracer factories for the following class (library not found): com.wily.powerpack.portals.common.StandardBlamePointTracer
    3/14/18 11:23:25 AM CET [INFO] [IntroscopeAgent.Agent] Either the tracer configuration is incorrect or the installation is corrupt
    3/14/18 11:23:25 AM CET [ERROR] [IntroscopeAgent.Agent] Unable to create tracer factories for the following class (library not found): com.wily.powerpack.portals.common.StandardBlamePointTracer
    3/14/18 11:23:25 AM CET [INFO] [IntroscopeAgent.Agent] Either the tracer configuration is incorrect or the installation is corrupt
    3/14/18 11:23:25 AM CET [ERROR] [IntroscopeAgent.Agent] Unable to create tracer factories for the following class (library not found): com.wily.powerpack.wasportal.ThreadlessObjectCacheNameTracer
    3/14/18 11:23:25 AM CET [INFO] [IntroscopeAgent.Agent] Either the tracer configuration is incorrect or the installation is corrupt
    3/14/18 11:23:26 AM CET [ERROR] [IntroscopeAgent.Agent] Unable to create tracer factories for the following class (library not found): com.wily.powerpack.portals.common.StandardBlamePointTracer
    3/14/18 11:23:26 AM CET [INFO] [IntroscopeAgent.Agent] Either the tracer configuration is incorrect or the installation is corrupt
    3/14/18 11:23:26 AM CET [ERROR] [IntroscopeAgent.Agent] Unable to create tracer factories for the following class (library not found): com.wily.powerpack.wasportal.StdPortletNameTracer
    3/14/18 11:23:26 AM CET [INFO] [IntroscopeAgent.Agent] Either the tracer configuration is incorrect or the installation is corrupt
    3/14/18 11:23:26 AM CET [ERROR] [IntroscopeAgent.Agent] Unable to create tracer factories for the following class (library not found): com.wily.powerpack.portals.common.StandardBlamePointTracer
    3/14/18 11:23:26 AM CET [INFO] [IntroscopeAgent.Agent] Either the tracer configuration is incorrect or the installation is corrupt
    3/14/18 12:05:40 PM CET [ERROR] [IntroscopeAgent.Agent] Unable to create tracer factories for the following class (library not found): com.wily.powerpack.portals.common.StandardBlamePointTracer
    3/14/18 12:05:40 PM CET [INFO] [IntroscopeAgent.Agent] Either the tracer configuration is incorrect or the installation is corrupt
    3/14/18 12:24:39 PM CET [ERROR] [IntroscopeAgent.Agent] Unable to create tracer factories for the following class (library not found): com.wily.powerpack.portals.common.StandardBlamePointTracer
    3/14/18 12:24:39 PM CET [INFO] [IntroscopeAgent.Agent] Either the tracer configuration is incorrect or the installation is corrupt
    3/14/18 12:24:39 PM CET [ERROR] [IntroscopeAgent.Agent] Unable to create tracer factories for the following class (library not found): com.wily.powerpack.wasportal.LegacyPortletNameTracer
    3/14/18 12:24:39 PM CET [INFO] [IntroscopeAgent.Agent] Either the tracer configuration is incorrect or the installation is corrupt
    3/14/18 12:24:39 PM CET [ERROR] [IntroscopeAgent.Agent] Unable to create tracer factories for the following class (library not found): com.wily.powerpack.wasportal.LegacyPortletRenderOnPageTracer
    3/14/18 12:24:39 PM CET [INFO] [IntroscopeAgent.Agent] Either the tracer configuration is incorrect or the installation is corrupt
    3/14/18 12:24:48 PM CET [ERROR] [IntroscopeAgent.Agent] Unable to create tracer factories for the following class (library not found): com.wily.powerpack.wasportal.LegacyPortletInvokerActionTracer
    3/14/18 12:24:48 PM CET [INFO] [IntroscopeAgent.Agent] Either the tracer configuration is incorrect or the installation is corrupt

     

    anyone have an idea how to configure the agent ?

    Thank you

     

    Davide



  • 2.  Re: Introscope 10.5.2 for websphere portal 9.0

    Posted 03-14-2018 08:58 PM

    Hi Davide,

    The "library not found" errors indicate that the portal jar file "ca.apm.fieldpacks.agent.WebSphere Portal Extension.jar" is not in the correct location (/core/ext) so the classes referenced by pbds/pbls cannot be found. There was a similar thread here https://communities.ca.com/message/242044663-re-105-java-agent-for-websphere-portal-server-85?commentID=242044663&et=wat…  on how to configure the WebSphere Portal marketplace download where my colleagueDavidLewis advised similar:

    "All I remember from the implementation is you need to put pbd/pbls in the core/config folder and specify in the agent profile, and add the agent jar file to the /core/ext folder.

    A while ago, it used to be necessary to copy the agent extension jarfile to the /shared/app folder (or similar name) into the WAS Portal install itself, but that requirement was removed in any option that is currently available."

     

    If you start the Agent with DEBUG enabled in agent profile (log4j.logger.IntroscopeAgent=DEBUG, logfile) it should show the (attempted) loading of the jar file

     

    Hope that helps

     

    Regards,

     

    Lynn



  • 3.  Re: Introscope 10.5.2 for websphere portal 9.0

    Posted 03-15-2018 05:45 AM

    Thank you Lynn,

    I have the  10.5.2 .jar file in the /ext folder but, probably, there is a .jar file in the  portal /shared/app folder from an older version (9.6)

    I will check shortly.

     

    Davide



  • 4.  Re: Introscope 10.5.2 for websphere portal 9.0

    Posted 03-15-2018 06:52 AM

    In 9.6 documentation there was no need to have our jar in the portal's /shared/app folder

    https://docops.ca.com/ca-apm/9-6/en/extending/ibm-websphere-portal/installing-and-configuring-the-ca-apm-for-ibm-websphere-portal/#InstallingandConfiguringtheCAAPMforIBMWebSpherePortal-InstallAgentComponents

     

    So it would be better just to remove it from there, it is possible that the old incorrect code is being loaded by the application and causing a conflict

     

    The errors are referring to code present in the fieldpack tracer so it would seem that things are correct on the pbd side.



  • 5.  Re: Introscope 10.5.2 for websphere portal 9.0

    Posted 03-15-2018 06:57 AM

    Yes, i know. But probably our customer copied the jar file in some folder.

    I will check for it.

    Davide



  • 6.  Re: Introscope 10.5.2 for websphere portal 9.0
    Best Answer

    Posted 03-26-2018 08:27 AM

    Yes, i found a 9.6 jar file in the /shared/app directory.

    Thanks to all

     

    Davide