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Error during installation of ControlMinder Agent

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  • 1.  Error during installation of ControlMinder Agent

    Posted 02-14-2018 09:16 AM

    Hi Community

     

    I am installing the agent of controlMinder at Oracle Linux with Kernel 2.6.32-573.el6.x86_64 but in the second step after i typed "proceed" the installation process fail. The error is the next

     

    ERROR: Could not find specific kernel module SEOS_syscall.60DEBIANX86_64.MP.ko
    Please refer to the log file for more information

     

    The version of ControlMinder is 12.8

     

    Some idea to respect



  • 2.  Re: Error during installation of ControlMinder Agent
    Best Answer

    Posted 02-16-2018 01:32 PM

    Hi Julian,

     

    I investigated the error you are getting and found the following Tech Tip from our Communities site. From what I read in the tech tip, the issue is likely occurring due to a mismatch between the etc release file and the kernel version the server is running. Please follow the tech tip and let me know if your installation is successful.

     

    Tech Tip: Receiving error when trying to install PIM 12.81, ERROR: Could not find specific kernel module  

     

    Regards,

    Brian Rehder

    CA Support Engineer