Buenos días
Es posible de alguna manera realizar la transferencia de casos en un ambiente multitenant?
alguien tiene alguna idea de como se puede realizar?
Hi Brayan,
I see you are asking about transferring tickets between tenants in a multi-tenancy environment. Currently I dont believe this is possible as it would violate the main reason why a customer would use Multi-Tenancy to begin with. You would need to close the ticket in one tenant and open a new one in the other tenant.
Thanks,
Jon I.