Layer7 Privileged Access Management

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How to use additional routes

  • 1.  How to use additional routes

    Posted 12-26-2017 09:45 PM

    Good day:

  • 2.  Re: How to use additional routes

    Posted 12-27-2017 10:04 AM



    The information you are looking for is in the CAPAM 3.0.2 documentation under Additional Routes:  Additional Routes - CA Privileged Access Manager - 3.0.2 - CA Technologies Documentation 

    Please review the document, it will supply all the information you need to connect to the other two gateways.




  • 3.  Re: How to use additional routes

    Posted 12-27-2017 12:15 PM

    Good day:

  • 4.  Re: How to use additional routes

    Posted 12-28-2017 04:25 PM


    In the screen in Config/Network, click on Additional Routes.  When the screen opens up, you will see Add IPV4 Route.  Then click on the "?" button at the top left of the popup:


    CA Privileged Access Manager - 3.0 : Additional Routes

    Additional IPv4 Routes Tab

    • Destination: Specify the IP address or hostname for the destination of the route.
    • Netmask: Enter a netmask, such as
    • Gateway: Specify the IP address of the routing device where all packets are sent to destinations without an explicit route.
    • Metric: (optional) Lower values are preferred over higher
    • Device: Assign an available Ethernet port, GB1 through GB3.

     The information needed is specific to the network you want to reach.  This is general networking information that should be available to you.  If the information is not available, you would need to speak with your NetOps team for the information needed to complete this form. 


    This example should help you out:

    EX: You have 2 networks: plugged into GB1 & plugged into GB2. The primary network (lets say 192) where your default gateway is, doesn't need a route. You will need to add a route for any other networks. You will need to add a route for the 10 network (with its subnet mask & default gateway, by default the 10 network would be Netmask: & Default Gateway: to go over Device GB2.


  • 5.  Re: How to use additional routes

    Posted 12-28-2017 11:35 PM
    Good day:
    Thank you for your support, however I already made the relevant changes to the additional routes and I can not get the two networks to communicate.
    The network team has already reviewed the problem and confirmed that the routes are correct. We are going to open a ticket.
    Thanks for your support.