Hi, The latest version of CA SSO does not ship with a reporting server. If the Customer needs a reporting engine, are they supposed to create all the reports themselves from the DB data structure? Or are there any standard reporting templates that can be imported into Customer's current reporting engine ... like Jaspersoft or any other..?
We don't provide any reporting templates.
As we don't restrict the choice of reporting server/engine, it won't be possible for us to create a template for all the options available.
Hi Ujwol, Customer has realised that they have bought a product without a reporting engine. They have no way at present to extract data / reports from SSO. What is our recommended approach?
Looping in our PM , Herb.
Herb any input here ?
Starting April 1, 2016, customers who are new licensees of (CA SSO) do not have rights to access or use the CA Report Server from CA Technologies as a component of the product. Customers who licensed CA SSO before April 1, 2016 continue to have rights to access the CA Report Server from CA Technologies and use the CA Report Server with CA SSO.
CA SSO Report Server strategyhttps://support.ca.com/us/knowledge-base-articles.TEC1820619.html
CA SSO 12.6 & 12.7 can use CABI 4.x. Customer who has the product license prior to 1st April 2016 can use CABI 4.x till end of support 31st Dec 2018. For customer who has product license after 1st April 2016 is not entitled to use CABI 4.x.
More information - Refer above KB.
For CABI :
Support Notification: CABI (CA Business Intelligence) Downloads on CSO Being updatedhttps://communities.ca.com/docs/DOC-231165127
Thanks Leo that helps.
Also, it would help if we can provide them any documentation for designing these reports using 3rd party BI tools.