Until SDM 17.0, maileater was working fine. after the 17.1 upgrade, I am seeing the below error on the mail eater logs.
ERROR [ForkJoinPool-1-worker-3] c.c.S.m.ConnectSession - [mailbox:Mail_Eater:400001] Error processing email from: outlook.com:143java.util.regex.PatternSyntaxException: Illegal character range near index 987%String1=X1X2%STATUS=Pending Change %LOG=
Is anyone aware of this issue and resolution for it?
We'll get this sorted out offline with you, looks like we got a defect that needs to be fixed by our engineering
Is this a known error?
Yes, this issue has been solved in 17.1 RU 1. See:
Fixed Issues - 126.96.36.199 - CA Service Management - 17.1 - CA Technologies Documentation
78 DE40299 Maileater is unable to parse %STRING1 attribute after upgrading from R17.0 to R17.1.
Hope this helps.