Service Unavailable during Migration

[Ravish Kumar]

Hi,

 

While running MigrationOut command, I am getting Service Unavailable.

Command: D:\GMU>GatewayMigrationUtility.bat migrateOut --argFile Dev2_Jenkins.properties --dest service.xml --service serviceId

Running....[Fatal Error] :1:1: Content is not allowed in prolog.

Execution failed. Reason: Service Unavailable

 

When I run same command for other gateway node, it runs successfully, but for different node, I get the above error.

 

Can anyone please suggest me what could be the issue.

 

Thanks,

Ravish

[Zhijun He]

Hello Ravish4596 ,

Could be network problem.

If you can run it successfully on other gateway node(s) in the same cluster, you don't have to run it against this problematic gateway node.

Do you find anything in gmu.log on the GMU install folder?

 

Regards,

Mark

[Ravish Kumar]

Hi Mark,

 

Actually, I tried to run the same command in different environment node and it is working. We have configured same Active Directory in both the environment. It means same username and password is being used in both the environment for login. 

 

Please find the logs from gmu.log:::

May 28, 2017 10:04:29 PM com.ca.gateway.rest.commandline.command.Command runCommand
INFO: Running Command: migrateOut
May 28, 2017 10:20:00 PM com.ca.gateway.rest.commandline.command.GatewayCommand setClientConfig
WARNING: TLS hostname verification has been disabled
May 28, 2017 10:20:00 PM com.ca.gateway.rest.commandline.command.GatewayCommand setClientConfig
WARNING: TLS server certificate check has been disabled
May 28, 2017 10:20:00 PM com.ca.gateway.rest.commandline.command.Command runCommand
INFO: Running Command: migrateOut
May 28, 2017 10:20:02 PM com.ca.gateway.rest.commandline.command.Command runCommand
WARNING: Error executing command
javax.ws.rs.WebApplicationException: 503 Service Unavailable
at com.ca.gateway.rest.api.GatewayManagementGatewayClient$IP10Bundle.getAsItemReferenceType(Unknown Source)
at com.ca.gateway.rest.api.resource.impl.BundleResource.getBundle(Unknown Source)
at com.ca.gateway.rest.commandline.command.MigrateOutCommand.a(Unknown Source)
at com.ca.gateway.rest.commandline.command.MigrateOutCommand.run(Unknown Source)
at com.ca.gateway.rest.commandline.command.GatewayCommand.run(Unknown Source)
at com.ca.gateway.rest.commandline.command.Command.runCommand(Unknown Source)
at com.ca.gateway.rest.commandline.Main.main(Unknown Source)

 

 

But, I am not sure why this is throwing 503 Service Unavailable Exception.

 

Thanks,

Ravish

[MS-GT]

Check that restman service is published

[Ravish Kumar]

For restman also, I am getting the same error:

Status: 503 Service Unavailable

[Zhijun He]

HTTP 503 usually means the server is currently unable to handle the request due to a temporary overload or scheduled maintenance.

 

Is it consistent? Are other gateway services working fine? Do you try restart gateway?

 

Regards,

Mark

[prashant.srivastava]

Agree with Mark, In case thread is not available to take request source system can receive  503 https status .

Restart your gateway and try to migrate .

[Ravish Kumar]

Issue was with certificate.

[Suneel Kamisetty]

Hi Ravish,

We are facing same issue and providing issue details below.

Running...[Fatal Error] :1:1: Content is not allowed in prolog.

Execution failed. Reason: Not Found


There is no errors which are to certificate. How you have fixed issue.
Kindly do let us know.

Thanks,
Suneel

[Zhijun He]

Dear Suneel,
Can you show the gmu.log as well?
Have you published the restman service on gateway?

Regards,
Mark