IT Process Automation

  • 1.  The specified user is not a CA Process Automation user

    Posted Apr 12, 2018 07:22 AM

    Hi All,

     

    I tried to execute a process using "ExecuteC2OFlow". But i receive the below error. Please help on this.

     

     



  • 2.  Re: The specified user is not a CA Process Automation user

    Broadcom Employee
    Posted Apr 12, 2018 08:24 AM

    Can you elaborate? What is 'Executec2oFlow' ?

     

    But whatever the action, PAM seems to be having an issue with the user being passed.  



  • 3.  Re: The specified user is not a CA Process Automation user

    Posted Apr 12, 2018 10:11 AM

    I am trying to execute a flow (ExecuteProcess) using an userid.



  • 4.  Re: The specified user is not a CA Process Automation user
    Best Answer

    Broadcom Employee
    Posted Apr 18, 2018 09:28 AM

    If you are using the executeProcess soap method it would require a pamadmin level user to be in place.  From the return message you have gotten, the user you have passed is not a valid pamadmin user. 

     

    Can you get your soap call to work with another user?

     

    Maybe you could provide your soap xml and we can review.



  • 5.  Re: The specified user is not a CA Process Automation user

    Posted Apr 18, 2018 11:30 AM

    <SOAP-ENV:Fault xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/">
    <faultcode>SOAP-ENV:Server</faultcode>
    <faultstring>The specified user is not a CA Process Automation user.</faultstring>
    </SOAP-ENV:Fault>



  • 6.  Re: The specified user is not a CA Process Automation user

    Posted Apr 18, 2018 11:31 AM

    I tested with another user and it works fine.



  • 7.  Re: The specified user is not a CA Process Automation user

    Broadcom Employee
    Posted Apr 18, 2018 11:34 AM

    So the initial user is not a pamadmin level user, and from the error message seems to not be a process automation user at all.    What user have you specified in your executeprocess soap call and does that user exist in EEM?

    You can log into EEM and check the username to ensure it is set correctly.



  • 8.  Re: The specified user is not a CA Process Automation user

    Broadcom Employee
    Posted Apr 23, 2018 03:22 PM

    Any progress Amala?  Was the user a pamadmin user within EEM?



  • 9.  Re: The specified user is not a CA Process Automation user

    Posted Apr 26, 2018 04:09 AM

    Hi Mike,

    User not exists in PAM and not a pamadmin user. I tried with a different user and able to execute the process.