Symantec Access Management

Tech Tip : CA Single Sign-On : AdminUI returns error "Error: No registration on file."

  • 1.  Tech Tip : CA Single Sign-On : AdminUI returns error "Error: No registration on file."

    Broadcom Employee
    Posted Nov 17, 2017 06:01 AM

    Issue:


    I tried to register the AdminUI. I entered on the AdminUI login page :

     

    Username : siteminder

    Password : password

    Server : myserver.mydomain.com

     

    I click on "SIGN IN" and I get the error :

     

    "Error: No registration on file."

     

    How can I fix this ?

     

    Environment:

     

    AdminUI 12.52SP1CR01 on RedHat 6 64bit;

     

    Resolution:

     

    To solve this issue, go on the Policy Server, and if you run it on

    Unix or Linux, source the environment variable first :

     

    # source ca_ps_env.sh

    # XPSRegClient siteminder:password -adminui-setup

     

    and then go back on the AdminUI login page, fill the Username,

    Password and Server fields and click "SIGN IN" to register the

    AdminUI.

     

    KB : TEC1004961