Clarity Service Management

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Integrating Announcements in SDM Mobile

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  • 1.  Integrating Announcements in SDM Mobile

    Posted 03-12-2018 11:05 AM

    Hey all,

     

    We have had an ask that would be nice to accommodate if possible. When people go to open the the SDM mobile application it would be nice if they could also display the current announcements within the system. Since we use announcements to show system outages. They in our case would be able to see potential system outages on there mobile device as well as within the browser when loading SDM. This would be highly helpful.

     

    CA has already checked into this and told me this is not possible OOTB as a feature.

     

    Has anyone attempted to incorporate this feature? Or have any insight on it?

     

    Thanks!



  • 2.  Re: Integrating Announcements in SDM Mobile
    Best Answer

    Posted 03-12-2018 05:30 PM

    Jordan, I can't think of how you can do that with current version of sdm mobile app as it is not really customizable. So you either have it or you don't. I would suggest post an idea in the community so guys can vote as I think this is really a good idea. Thanks _Chi



  • 3.  Re: Integrating Announcements in SDM Mobile

    Posted 03-13-2018 07:58 AM

    I agree with CHi here - Def. a good one for an "idea" here on the community, I think it would get a good amount of votes!



  • 4.  Re: Integrating Announcements in SDM Mobile

    Posted 03-13-2018 10:12 AM