DX Infrastructure Manager

Expand all | Collapse all

deprecated Alarm Console in UMP

  • 1.  deprecated Alarm Console in UMP

    Posted 02-26-2018 11:30 AM

    Hello,

     

    Is there an maybe unsupported opportunity to can integrate v8.2 Alarm Console to UMP8.51? Due support reason (the real only reason) we was enforced by CA to upgrade our v8.2 to latest v8.51. Now we must experience our most important portlet - Alarm Console - has been deprecated. Cant understand product management! Need a workarround to get Alarm Console back - otherwise we will replace now nearly useless UIM by PRTG.

     

    thx for hints, Steffen



  • 2.  Re: deprecated Alarm Console in UMP

    Posted 02-26-2018 06:13 PM

    This seems to be one of the most requested, but not sure why the UIM product management is not so keen on delivering this basic functionality . CA has been directing users to use CABI dashboards for alarm searches but yes that not really a good option 

     

    Alternatively, you can use the below console which might be a bit of help.We have this setup for historical searches , this is not the best solution but at least solves the purpose up to some extent 

     

    CA UIM HTML Alarm Console 

     

    HTML Alarm Console - Including Historical 

     

    USM Historical Alarm Searching 



  • 3.  Re: deprecated Alarm Console in UMP

    Posted 02-27-2018 01:18 AM

    we  acknowledge the need . Just to let you know we are working in some cool features in terms of UI on our IM SaaS offering as part of CA DXI platform.

    We shall have new alarm view using html5. 

    Other functionality shall be added in iterative manner over the releases.

     

    aggas01



  • 4.  Re: deprecated Alarm Console in UMP

    Posted 02-27-2018 04:13 AM

    Hello Phani,

    thank you for the hint with the "CA UIM HTML Alarm Consol". Do you also know, how to license a portlet, because the distribution will not work until the license key will be placed right with an unknown procedure.

    The delivered link comming with the license mail to the procedure http://www.nimsoft.com/support/license_update.html is redirecting to unwanted marketing information.

     

    Hello Aggas,

    Its not a good practise to drop an important feature before providing the replacement in a product cycle. This should be a basic knowledge for any product manager.

     

    Steffen



  • 5.  Re: deprecated Alarm Console in UMP

    Posted 02-27-2018 04:31 AM

    found the portlet licensing: you can use the standard licensing of a probein Infrastructure Manager



  • 6.  Re: deprecated Alarm Console in UMP

    Posted 02-27-2018 05:33 AM

    after integration into UMP v8.51 I get a warning: "HTML alarm Console is temporarily unavailable."

    checked deployment into WASP at filesystem and integration into wasp probe. Everything looks like intended.

    Restarted this Webapp and after this not helped the WASP. but error remains, please help.



  • 7.  Re: deprecated Alarm Console in UMP

    Posted 02-27-2018 10:29 AM

    the new "HTML alarm Console" crashes because:

    Feb 27 10:37:20:248 ERROR [http-bio-443-exec-80, org.apache.catalina.core.ContainerBase.[wasp-engine].[localhost].[/HtmlAlarmConsole].[HtmlAlarmConsole]] invoke() Servlet.service() for servlet HtmlAlarmConsole threw exception
    Feb 27 10:37:20:249 ERROR [http-bio-443-exec-80, org.apache.catalina.core.ContainerBase.[wasp-engine].[localhost].[/HtmlAlarmConsole].[HtmlAlarmConsole]] java.lang.NoSuchMethodError: com.firehunter.ump.auth.NmsAuth.authorizeUser(Ljava/lang/String;Ljavax/servlet/http/HttpSession;)Z
    at com.nimsoft.field.alarms.HtmlAlarmConsole.doView(HtmlAlarmConsole.java:114)

     

    any ideas?

     

    I tried also to reintegrate the old Flash based AlarmConsole, seams to work but shows no data/alarms into UMP.51.

     

    any ideas?



  • 8.  Re: deprecated Alarm Console in UMP

    Posted 02-27-2018 10:00 PM

    I see the one available from Marketplace is a older version which may not work with the latest version of  UIM . There is a newer version (1.61) which we  got back then . Check with Support to see if you can get that one 



  • 9.  Re: deprecated Alarm Console in UMP

    Posted 02-28-2018 06:05 AM

    Thx Phani for the hint. CA Support blocked request because the portlet is not supportet by CA. Where we can get the v1.61? I only want to download a compatible version to UMP8.51 without any care of CA support for this feature only.



  • 10.  Re: deprecated Alarm Console in UMP

    Posted 04-02-2018 06:26 AM

    Hello,

    I got the 1.61 version from Richard Hirst in the topic idea html_alarm_console for CA-UIM 8.47 on 2017.