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Office 365 probe alerting on Self-Monitoring Failures

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  • 1.  Office 365 probe alerting on Self-Monitoring Failures

    Posted 03-14-2018 07:16 AM

    Hi All,

     

    The below alerts are seen in the office 365 probe, what could the cause be:

     

    Self-Monitoring Failures for 'O365:LICENSES.AssignedLicenses': Data Collection (1 of 5 failed). See office365.log for more details

     

    Self-Monitoring Failures for 'O365:LICENSES.LicenseUtilization': Monitor Correlation (1 of 22 failed), Data Collection (1 of 22 failed). See office365.log for more details

     

    Thank you



  • 2.  Re: Office 365 probe alerting on Self-Monitoring Failures

    Posted 03-14-2018 08:15 AM

    Hello Sirha!

     

    What you have in the office365.log?

     

    If possibel set the probe at loglevel 3 and logsize 25000, reproduce the issue and send the log.

     

    Kind Regards,

     

    Alex Yasuda
    Sr. Support Engineer



  • 3.  Re: Office 365 probe alerting on Self-Monitoring Failures

    Posted 03-14-2018 08:57 AM

    Hi,


    Thank you for the update, will check on the same



  • 4.  Re: Office 365 probe alerting on Self-Monitoring Failures
    Best Answer

    Posted 03-14-2018 10:04 AM

    If these alarms are unwanted they can be disabled.

    How to deactivate self-monitoring alarms
    Document ID : KB000010371
    https://comm.support.ca.com/kb/how-to-deactivate-selfmonitoring-alarms/kb000010371



  • 5.  Re: Office 365 probe alerting on Self-Monitoring Failures

    Posted 03-15-2018 12:53 AM

    Thank you David.