Clarity PPM

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Porlet "Process Bottlenecks" does not work.

  • 1.  Porlet "Process Bottlenecks" does not work.

    Posted 10-26-2017 11:05 AM
      |   view attached

    Hello,

     

    In this case I contact with the CA PPM community because we need to know wich steps in a process it takes a long time. Looking in the list of reports appear a report it call "Process Bottlenecks". I understand that we can use this report to know witch step generate the delay. I bring this report to a page but after apply the filter, the report does not show information.

     

    Anyone can tell me why this report does not show information?

     

    Regards.
    Patricio.



  • 2.  Re:  Porlet "Process Bottlenecks" does not work.

    Posted 10-31-2017 01:07 PM

    You could take a look at the underlying query to determine why the data is not appearing.  They Query's name is also Process Bottlenecks.  It looks like it's measuring against process milestones which I know none of my processes have and, therefore, I get no data returned for the portlet as well.