When I try to run the smpolicysrv -stats command - I get an error that reads
./smpolicysrv: error while loading shared libraries: libsmartheap_smp.so: cannot open shared object file: No such file or directory
I do load the environment variables first : ./ca_ps_env.ksh
Can someone help me with this please.
First time here - maybe I am posting in a wrong area. Pls advise. Thanks.
It looks like environment variable was not sourced properly. Can you give it a try like below and then run the command.
source /<path to PolicyServer install Folder>/ca_ps_env.ksh
and then run below stats command.
Thank you for the reply Ashok.
From within /opt/iam/siteminder folder I run ./ca_ps_env.ksh
and then I move to /opt/iam/siteminder/bin and run ./smpolicysrv -stats when I get this error.
If I try just smpolicysrv -stats [without./] it is an unknown command..
Appreciate any help.
are you using right user with required permissions ? in other words, are you using the same user id which you used to install Siteminder ?
I tried to run them as root - same error.
I am not sure here, you may want to open a support ticket to look into this issue.
When you run :
That is not quite right you need to make sure it is :
Note the leading "." and space.
Cheers - Mark
Thanks Mark! The extra '.' worked. I was able to see output in the smps.log.
The message does include a line - Error 9 waiting for server management messages. Error text: Bad file descriptor
Any ideas on what that means?
[CServer.cpp:7718][ERROR][sm-Server-01610] Error 9 waiting for server management messages. Error text: Bad file descriptor
This error only pertains to UNIX platform.
The error is related to file descriptor. If files fail during open/read/write/close on the descriptor then it generates an error number 9.The error 9 server management error message is a superficial error. This error does not impact server operation nor the performance.
Upgrade Policy Server to 12.52 SP1 CR 08 to avoid this message.
Refer : Error 9 waiting for server management messages.