Symantec Access Management

  • 1.  Policy Server Heartbeat

    Posted Apr 18, 2017 05:20 PM

    Hello,


    Is there to way to check heartbeat of 12.52 Policy Server from network load balancer just like checking keep-alive on Secure Proxy Server?

     

    Thank you,

    Raja Shravan



  • 2.  Re: Policy Server Heartbeat
    Best Answer

    Broadcom Employee
    Posted Apr 19, 2017 02:23 AM

    Hi,

     

    You can monitor the listening ports of the Policy Server. To illustrate quickly,
    on Linux, you can run :

     

    let's say Policy Server IP 192.168.1.1

     

    # nmap 192.168.1.1 -p 44441-44444

     

    If the Policy Server is up and running, you'll get the output as :

     

    PORT STATE SERVICE
    44441/tcp open unknown
    44442/tcp open coldfusion-auth
    44443/tcp open coldfusion-auth
    44444/tcp open unknown

    Nmap done: 1 IP address (1 host up) scanned in 0.07 seconds

     

    So depending of the loadbalancer you run, you might also check those ports availability. Add monitoring of the port 44445, if you have configured the Policy Server as central oneview monitoring server too.

     

    I hope that helps,

    Best Regards,
    Patrick



  • 3.  Re: Policy Server Heartbeat

    Posted Apr 28, 2017 01:45 PM

    Keep in mind, using nmap or any other socket testing mechanism (telnet) will only tell you if the TCP port is listening.  Just because the port is listening does not mean the backend application (Policy Server) is actually processing traffic.