Clarity PPM

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Resource Time entry Instance right missing.

  • 1.  Resource Time entry Instance right missing.

    Posted 10-25-2017 10:54 AM

    Hi,

    A User is created on Oct,2016 and submitted timesheets of Dec,2016 and got posted.

     

    He is made inactive , and  active again on 16-Oct-2017.  On 23-Oct-2017 team found that Instance right "Resource time Entry" is missing.

     

    So just want to know how this Instance right went missing. Please advice.

     

    Thanks.



  • 2.  Re: Resource Time entry Instance right missing.

    Posted 10-25-2017 06:43 PM

    Hi Santosh,

    Check if the user has Open for Time Entry box checked. 

    This check box is what drives the Resource Enter Time instance right you have mentioned. 

     

    Thanks,

    Jerin   



  • 3.  Re: Resource Time entry Instance right missing.

    Posted 10-25-2017 09:45 PM

    Hi Santosh,

     

    Just in case if you need any additional details on the "Open for Time Entry" attribute what jerin.sebastian mentioned. Please go through the below mentioned Tech Tip:

    CA PPM Tech Tip: Open for Time Entry Attribute 

     

    Hope  it helps.

     

    Regards,
    Srikanth G



  • 4.  Re: Resource Time entry Instance right missing.

    Posted 10-26-2017 07:51 AM

    Yes the Open for Time entry is checked.



  • 5.  Re: Resource Time entry Instance right missing.

    Posted 10-26-2017 09:48 AM

    I have tried checking creating a new user as well.

     

    I have created resource first and I didn't checked him for "Open for Time Entry" and I notice "Resource Enter-Time" right appeared under Instance rights , at this moment I didn't add him to "Basic User group"

     

    I have also tried changing the Track mode to "Other" , "PPM" and "Clarity" , but the Instance right remained the same.