Unable to install CA Access Gateway 12.7.01

[Naresh Garg]

I am trying to install CA Access Gateway 12.7.01 on RHEL 6.x. I am installing under non-root user and my installation directory is /app/ca/. I am getting below error.  As per CA Access Gateway documentation we need  read and write permission /opt. Is any workaround to fix this issue? 

 

===============================================================================
Insufficient permissions!
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CA Access Gateway configuration requires write permission on /opt. The
installation cannot continue. Provide the write permission to smuser and
re-run the installer. Refer to the documentation for more details

[Makesh Kannan Thangasamy]

Unfortunately, there's no workaround to this problem. There's an IDEA suggested to fix this in future product release. 

 

https://communities.ca.com/ideas/235722499  

[Mark ODonohue]

As per the Idea enhancement request, it needs to create that directroy in /opt/ 

 

So if you get root user to create directory : 

/opt/etc/CA

 

And make the owner your user, it will install correctly.

 

Cheers - Mark

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Mark O'Donohue
Snr Principal Support Engineer - Global Customer Success