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Unable to install CA Access Gateway 12.7.01

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  • 1.  Unable to install CA Access Gateway 12.7.01

    Posted 10-05-2017 04:02 PM

    I am trying to install CA Access Gateway 12.7.01 on RHEL 6.x. I am installing under non-root user and my installation directory is /app/ca/. I am getting below error.  As per CA Access Gateway documentation we need  read and write permission /opt. Is any workaround to fix this issue? 

     

    ===============================================================================
    Insufficient permissions!
    -------------------------

    CA Access Gateway configuration requires write permission on /opt. The
    installation cannot continue. Provide the write permission to smuser and
    re-run the installer. Refer to the documentation for more details



  • 2.  Re: Unable to install CA Access Gateway 12.7.01

    Posted 10-05-2017 04:14 PM

    Unfortunately, there's no workaround to this problem. There's an IDEA suggested to fix this in future product release. 

     

    https://communities.ca.com/ideas/235722499  



  • 3.  Re: Unable to install CA Access Gateway 12.7.01
    Best Answer

    Posted 10-05-2017 07:16 PM

    As per the Idea enhancement request, it needs to create that directroy in /opt/ 

     

    So if you get root user to create directory : 

    /opt/etc/CA

     

    And make the owner your user, it will install correctly.

     

    Cheers - Mark

    ----
    Mark O'Donohue
    Snr Principal Support Engineer - Global Customer Success