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Update the Name of a Business Service

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  • 1.  Update the Name of a Business Service

    Posted 12-15-2017 05:40 AM

    We have changed the name of a business service in the CEM (from "Límite" to "Limite") but it is not updated in the Introscope. Someone could tell me why it is.



  • 2.  Re: Update the Name of a Business Service

    Posted 12-15-2017 07:36 AM

    Dear Carlos:

        Is this RTTM or problem resolution triage (CEM transaction trace) that we are talking about? Can you provide a screen shot from host on down where the old CEM Business Service appears?  Then we may better understand why

     

    Sometimes restarting MOM/TCS refreshes the list and make it appear. 

     

    Has anyone else seen this and resolved it? If so, what did you do?

     

    Thanks

    Hal German



  • 3.  Re: Update the Name of a Business Service
    Best Answer

    Posted 12-18-2017 10:38 AM

    Hi Hallett,

    I have to restart the MOM.



  • 4.  Re: Update the Name of a Business Service

    Posted 12-17-2017 10:33 AM

    Marking as answered due to non-response. However, this is not the end of the thread. Please provide a status update and answer questions/provide a screenshot to continue working on this issue.

    Thanks in advance.