Hello, I would like to know how the whole invoices functionality works in CA PPM. Which is the configuration and the utilization ways? The Clarity user manual just explain how to configure the chargebacks and few thigns more. So I'd be so grateful if, also, someone could explain it whit some real use.
There is information on invoices in the online documentation, please click the link below and review the "Submit and Approve Department Invoices" part, here the complete process of submitting and approval of invoices is described, including a flowchart:
Hope this helps,
CA PPM does not have external invoice any more.
The invoices that are there are internal that is between departments to charge back the incurred project costs to departments which initiated the projects.