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TDM: Self Service catalog flow is not working if ARD flow has multiple storepath

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  • 1.  TDM: Self Service catalog flow is not working if ARD flow has multiple storepath

    Posted 01-16-2018 04:45 PM

    Hi,

     

    I have an ARD flow designed for my business. I have added one process block with 'make system data' configuration for TDM integration. But when i have exposed this flow to TDOD. I am unable to execute this flow from 'self service catalog' in Portal. 'Next Button' is not enabled and form is showing only my global variables.

     

    May be because I have one stored path with data pool block only and another path is couple of block representing my business scenario.

     

    Please let me know if my implementation is incorrect or its a bug



  • 2.  Re: TDM: Self Service catalog flow is not working if ARD flow has multiple storepath
    Best Answer

    Posted 01-17-2018 08:11 AM

    Hi Prince, 

     

    It will be best if you open a support case to look into this issue further. Contact CA Support - CA Technologies 

     

    Can you please provide your ARD flow?

     

    Best regards,

    Taylor



  • 3.  Re: TDM: Self Service catalog flow is not working if ARD flow has multiple storepath

    Posted 01-17-2018 10:42 AM

    I am unable to raise a case as of today. It seems my profile is still pending for partner id approval.

     

    I have a dummy vtf file. It has just two blocks (One has Find and Make data configured and Other onwards will be a business flow). When i have exposed this flow to TDOD and tries to submit request from Portal. I am getting an error saying 'Business Logic' block has not data pool attached

     

    But when i have divided these blocks into two stored paths, then self service catalog form doesn't showing anything apart from global variables.

     

    Let me know where i can upload this attachment.



  • 4.  Re: TDM: Self Service catalog flow is not working if ARD flow has multiple storepath

    Posted 01-17-2018 11:09 AM

    Hi Prince, 

     

    You can attach the file by clicking on the 'Advanced Editor' link and then clicking the paper click icon at the bottom of the comment box.

     

     

     

    Do you have this flow saved and exposed to Datamaker? 



  • 5.  Re: TDM: Self Service catalog flow is not working if ARD flow has multiple storepath

    Posted 01-17-2018 11:31 AM

    yes

     

    I have this flow saved in repository and Exposed to TDoD

     

    There is no 'Use Advance Editor' option for me while replying



  • 6.  Re: TDM: Self Service catalog flow is not working if ARD flow has multiple storepath

    Posted 01-17-2018 11:38 AM

    Can you please email it to me- taylor.gill@ca.com?