Symantec Privileged Access Management

Latest Knowledge Base Articles published for CA Privileged Access Manager (09-May-2017)

  • 1.  Latest Knowledge Base Articles published for CA Privileged Access Manager (09-May-2017)

    Broadcom Employee
    Posted May 09, 2017 11:45 AM

    Hello,

     

    Here I'm posting the latest Knowledge Base Articles for CA Privileged Access Manager published or updated since 19-Apr-2017.

     

    SAML 2 SSO profile is not configured for relying party https://

    Error "SAML 2 SSO profile is not configured for relying party https://" is returned upon accessing CA Threat Analytics Engine from CA PAM
    Last Update: 2017-05-08    Size: 83 kb     Type: Knowledge Base Articles    ID: TEC1601267

     

    TCP/UDP Service for SecureCRT not working for all users
    I have a user with Secure CRT 6.7 and is getting DNS lookup failure. The user Access' PAM clicks on any target listed, Secure CRT opens and displays the attached error. This is the only user I know of so far running Ver. 6.7.
    Last Update: 2017-05-05    Size: 83 kb     Type: Knowledge Base Articles    ID: TEC1586812

     

    NullPointerException returned while initializing Transparent Login Agent
    NullPointerException returned while initializing Transparent Login Agent despite that RDP application can launch successfully without Transparent Login
    Last Update: 2017-05-05    Size: 83 kb     Type: Knowledge Base Articles    ID: TEC1624812

     

    Cannot import LDAP user groups from CA Directory
    Configuring PAM to import from CA Directory with default x500 schema using LDAP.
    Last Update: 2017-05-03    Size: 83 kb     Type: Knowledge Base Articles    ID: TEC1091742

     

    RDP Application only works with default port 3389
    Default port for RDP and RDP Application are port 3389. RDP port can be customized but not for RDP Application.
    Last Update: 2017-05-01    Size: 83 kb     Type: Knowledge Base Articles    ID: TEC1793228

     

    Is it possible to associate printers to CAPAM Xceedium Browser?
    This document will show the options available in order to allow users to print directly from CA PAM Web Portal sessions.
    Last Update: 2017-04-28    Size: 83 kb     Type: Knowledge Base Articles    ID: TEC1973348

     

    Error on Access RDP Connections
    Error type: RdpException. Error message: Unable to connect to backend device. Please contact Administrator..
    Last Update: 2017-04-27    Size: 83 kb     Type: Knowledge Base Articles    ID: TEC1973573

     

    How can one access the OtherAccount attributes from the CLITOOL.jar java API ?
    Trying to do some password updates with known values using JAVA API available in CLITool.jar. The OtherAccount attribute seems not to be accessible
    Last Update: 2017-04-27    Size: 83 kb     Type: Knowledge Base Articles    ID: TEC1487704

     

    RDP Application access stopped at the Transparent Login
    How to troubleshoot RDP Application Transparent Login issue
    Last Update: 2017-04-27    Size: 83 kb     Type: Knowledge Base Articles    ID: TEC1166746

     

    Error: Service Configuration parameters are incorrect!
    Error "Service Configuration parameters are incorrect!" is returned upon testing the Service Configuration from CA Threat Analytics
    Last Update: 2017-04-26    Size: 83 kb     Type: Knowledge Base Articles    ID: TEC1940254

     

    AuthnRequest with AuthnContexts is not supported
    Error "AuthnRequest with AuthnContexts is not supported" is returned when users attempt to Single Sign-On to CA PAM
    Last Update: 2017-04-21    Size: 83 kb     Type: Knowledge Base Articles    ID: TEC1876444

     

    Registration failed. A trusted host with the same name already exists.
    "Registration failed. A trusted host with the same name already exists." error is returned when user attempts to save the CA Single Sign-On Configuration
    Last Update: 2017-04-19    Size: 83 kb     Type: Knowledge Base Articles    ID: TEC1659653

     

    Error returns when user attempts to access CA PAM that has CA Single Sign-On integration enabled
    ‘Checking for update failed. Reason: Server returned HTTP response code: 500 for URL: https:///client/structure.php?os=win’ (from CA PAM Client) OR ‘Internal Server Error’ (from web browser UI) after CA Single Sign-On is integrated with CA PAM
    Last Update: 2017-04-19    Size: 83 kb     Type: Knowledge Base Articles    ID: TEC1174683

     

    Error returns when user attempts to access CA PAM after Apache restart for CA Single Sign-On integration
    ‘Login failed: unknown reason’ (from CA PAM Client) OR ‘Internal Server Error’ (from web browser UI) after Apache restart for CA Single Sign-On integration
    Last Update: 2017-04-19    Size: 83 kb     Type: Knowledge Base Articles    ID: TEC1699056

     

    State information lost
    Error "State information lost" is returned when user attempt to Single Sign-On to CA PAM
    Last Update: 2017-04-19    Size: 83 kb     Type: Knowledge Base Articles    ID: TEC1451989

     

    Failed to decrypt XML element
    Error "Failed to decrypt XML element" is returned when users attempt to Single Sign-On to CA PAM
    Last Update: 2017-04-19    Size: 83 kb     Type: Knowledge Base Articles    ID: TEC1240497

     

    Note that you can always access the full list going to this link:

    http://www.ca.com/us/services-support/ca-support/ca-support-online/support-by-product/ca-privileged-access-management.html?d=t&type=Knowledge&sortby=daten&page=1&typeofcontent=Knowledge%20Base%20Articles
     

    I hope it helps.

     

    Best Regards,

    Lluis Domenech

    Support Delivery Manager