The education courses below have been updated for CA Service Management 14.1.03 and available now:
| Course Code | Course Title | Duration | Delivery Method |
| 33SVD20740 | CA Service Desk Manage 14.1: Using the xFlow Analyst Interface 200 | 1 hour | WBT |
| 33SVD20721 | CA Service Desk Manager 14.1: Basic Administration 200 | 3 days | ILT/VL |
| 33SVD2072S | CA Service Desk Manager 14.1: Basic Administration 200 | 19.5 hours | Dyanmic Lab |
For a complete list of available courses, go to the Service Management Learning Path (select product from page).
To learn more about certifications for the CA Service Management Proven Professional Certification.