Clarity Service Management

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CA SDM 14.1.03 Education Update

  • 1.  CA SDM 14.1.03 Education Update

    Posted 09-29-2016 03:55 PM

    The education courses below have been updated for CA Service Management 14.1.03 and available now:

     

    Course CodeCourse TitleDuration Delivery Method
    33SVD20740CA Service Desk Manage 14.1: Using the xFlow Analyst Interface 2001 hourWBT
    33SVD20721CA Service Desk Manager 14.1: Basic Administration 200 3 daysILT/VL
    33SVD2072SCA Service Desk Manager 14.1: Basic Administration 200 19.5 hoursDyanmic Lab

     

    For a complete list of available courses, go to the Service Management Learning Path (select product from page).

    To learn more about certifications for the CA Service Management Proven Professional Certification.



  • 2.  Re: CA SDM 14.1.03 Education Update

    Posted 09-29-2016 06:15 PM

    Thanks for sharing this update with the community Lisa!

    CA SDM 14.1.03 Education Update