CA Service Management

  • 1.  Build Customized Pop-Up in SDM

    Posted Sep 13, 2016 09:18 AM

    Afternoon. Is it possible to build a custom pop-up warning in CA Service Desk Manager 14.1. We have a requirement to warn the user that they need to still attach certain documents after a change order is completed. Is it possible to make use of the same functionality that occurs when session times out.



  • 2.  Re: Build Customized Pop-Up in SDM

    Posted Sep 13, 2016 09:34 AM

    Hi Edgar,

     

    Your requirement sounds similar to Close confirmation on edit mode which may provide some sort of direction...

     

    Kind Regards,

    Brian



  • 3.  Re: Build Customized Pop-Up in SDM

    Posted Sep 13, 2016 10:01 AM

    Thanks Brian will have a look at that link. Really thank you.