Clarity Client Automation

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Agent Registration

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  • 1.  Agent Registration

    Posted 04-11-2017 07:22 AM

    We are planning to roll-out ITCM agents with Tivoli. After agent installation, how can we configure them to connect to the respective scalability servers.

  • 2.  Re: Agent Registration

    Posted 04-11-2017 09:55 AM

    Hi Sonvir,


    you need to run the command

    "caf setserveraddress <FQDN of Scalability Server>"

    after the installation succeeded.


    Regards, Gerald

  • 3.  Re: Agent Registration
    Best Answer

    Posted 04-11-2017 09:59 AM

    You can send the command Gerald provided using an SD job or an AM job.


    Alternately, you can configure Location Awareness to have the Agents automatically configured for the correct scalability server as determined by IP Address.


    Steve McCormick, ITIL

    CA Technologies

    Principal Services Consultant


  • 4.  Re: Agent Registration

    Posted 04-11-2017 11:30 AM

    The other 2 option are pass as a user parameter to the job the option parameter to specify the ss name or ip.  Or you can put a wrapper around the package you deploy from Tivoli and have it programmatically determine which ss if there is something you can query via a script.




    Sent from my Verizon, Samsung Galaxy smartphone

  • 5.  Re: Agent Registration