Hi, I am running Software Gateway 9.1 with 1.8 JDK , everything is fine. During our Linux pacthing, Java got updated and the path changed. So when I started gateway using gateway.sh start, it threw me an error saying old JDK is nt available. So, I ran setup.sh with new JDK, and update the java to new JDK path. Then I was able to restart using gateway.sh, I get a message:Starting Process Controller...Starting Gateway Services: done.
But gateway never starts. There is no PID generated not ssg_o_o log got updated. Is there another log for further troubleshooting? Appreciate any insights.. Thanks.
Check to see if you have:
If there is, see if you can kill the process with this PID.
If no such process and the ssg.pid exits, try and move it to /tmp and restart the ssg.
Hope this helps,
When the gateway starts up it begins with the process controller which is logged to the /opt/SecureSpan/Controller/var/logs/sspc_0_0.log. The Process controller then initiates the Gateway process which will log to the /opt/SecureSpan/Controller/var/logs/ssg_0_0.log file. The file that the process controller will look for its setting are located in the /opt/SecureSpan/Controller/etc/host.properties. If you have modified the JAVA you will need to make sure that the JCE jar files (US_export_policy.jar and local_policy.jar) have been put in place <java_home>/jre/lib/security/ directory.
Director, CA Support
Thank You Stephen, I needed to update this file:
Appreciate your help.