Symantec Access Management

  • 1.  Class undefined error - WAMUI registration

    Broadcom Employee
    Posted Oct 06, 2017 11:21 AM

    When registering WAM UI with policy server we get the below errors, but login into WAM UI is successful. This is on SSO 12.7.

     

    Any idea what this error means and the impact of this error ?

     

     

    (INFO) : [sm-xpsxps-00330] Caching Policy Data...

    (ERROR) : [sm-xpsxps-00270] Class 405239360 is undefined.

    (ERROR) : [sm-xpsxps-00270] Class 297446407 is undefined.

    (INFO) : [sm-xpsxps-00310] 4931 object(s) loaded from the Policy Store.

    (INFO) : [sm-xpsxps-00430] Policy Store ID is "0005d3cb-53ee-19a8-93ed-b88e0a09207f".

    (INFO) : [sm-xpsxps-06870] XPS Auditing is enabled.

    (INFO) : [sm-xpsxps-03460] No validation warnings will be logged (controlled by CA.XPS::$LogValidationWarnings).

    (INFO) : [sm-xpsxps-00150] XPS Initialized. (1151, 0, 0)

    (INFO) : [sm-xpsxps-00150] XPS Initialized.

    (INFO) : [sm-xobfed-02577] Successfully loaded smobjadapter.

     



  • 2.  Re: Class undefined error - WAMUI registration
    Best Answer

    Posted Oct 06, 2017 04:03 PM

    Hi Makesh, That’s most likely the policy store corruption.

    Best to get it fixed.



    -Try reimporting SmMaster.xdd & SmPolicy.xml.

    -If Oracle Directory is policy store it will need some performance tuning 

    https://communities.ca.com/docs/DOC-231148987


    If above still doesn’t help please open a supoort ticket for thorough investigation.