Layer7 API Management

Expand all | Collapse all

windows 10 font of Policy manager

Jump to Best Answer
  • 1.  windows 10 font of Policy manager

    Posted 09-11-2017 06:56 AM

    Hi There,

    On windows 10 I have installed policy manager and connected to ssg gateway ,then I see the font weird, which mean the font on policy window is overlapping.Please see the below screen shot for your reference.Please advice how to fix it.

     



  • 2.  Re: windows 10 font of Policy manager
    Best Answer

    Posted 09-11-2017 11:22 AM

    Hi,

    I can see from your screenshot that you are 9.1. 

    I had seen a similar case which was 8.x.

    But windows 10 didnt seem to have official support until 9.2

    Requirements and Compatibility - CA API Gateway - 9.2 - CA Technologies Documentation 

     

    I think you can change your video driver to be less high resoloution and it likely will help. But do you happen to know if 9.2 Policy Manager to a 9.2 Gateway has the same issue?



  • 3.  Re: windows 10 font of Policy manager

    Posted 09-11-2017 01:39 PM

    Hi Charles,

    I see the similar issue with 9.2 gateway as well when we connect with 9.2 policy manager.See the below screen shot for your reference.

    Next i will try changing video driver to be less high resolution as you suggested.

     

     



  • 4.  Re: windows 10 font of Policy manager

    Posted 09-12-2017 11:38 AM

    Seems like i have resolved this problem with a work around,essentially we need to override high DPI scaling behavior.



  • 5.  Re: windows 10 font of Policy manager

    Posted 09-13-2017 04:07 AM

    Please can you let us know the exact steps you followed to override the high DPI scaling? This will help other people who have this same problem.



  • 6.  Re: windows 10 font of Policy manager

    Posted 09-16-2017 06:56 PM

    The steps as follows:

    Right click the policy manager icon-->select tab comparability-->Enable(select check box) high DPI scaling.



  • 7.  Re: windows 10 font of Policy manager

    Posted 10-17-2018 06:45 AM

    The user will solve the issue here to search how to screenshot on pc and i also use this when i was facing the problem.