Hi everybody,
thanks for answering.
The fact is that users were moved by updating the database; as we considered data corrupted, we decided to install a new database (with the schemas scripts) and import the transactions again. Note that the transactions were exported when we already received no CE data.
TIM was working fine until the users were moved.
Since then we only see Custom Experience Management Mentrics as Lynn's link expose:
*SuperDomain* | Custom Metric Host |Custom Metric Proces...|Custom Business Appl...| By Business Service |Service Name|Transaction|Component|Average Response Time (ms)
and for each Agent hosting components for that transaction, we see the "Business Segment" subtree.
Besides, as TIM Status keeps acumulating Total Packets and Total Components, we consider its getting traffic, but not matching the transactions definitions. If I record transactions, I see the components.
When I check Tess Collector logs, I see things like "defect aggregation received - size: 0 bytes".
I have a support ticket, but we are not getting to the core of the solution.
Regards,
Roger