DX Infrastructure Manager

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UMP Issue

  • 1.  UMP Issue

    Posted 08-14-2017 02:45 AM

    Hi,

     

    We are using UIM 8.5.1 

     

    • UMP robot is missing in IM.
    • When we logged in UMP portal USM shows below attached error.

     

     

    Please kindly suggest and do needful how it would get resolved.



  • 2.  Re: UMP Issue

    Posted 08-14-2017 04:52 AM

    Firstly, let's fix the missing ump robot.

    Logon to the ump server, restart the nimbus robot watcher server and have a look in the controller.log.

    The robot.cfg on that robot should be pointing to the primary hub.

    If you cannot see the problem, post both these files after the restart.

    regards

    Rowan



  • 3.  Re: UMP Issue

    Posted 08-14-2017 05:04 AM

    wasp probe log showing errors

     

    Aug 14 11:38:53:169 ERROR [http-bio-80-exec-9, org.apache.catalina.core.ContainerBase.[wasp-engine].[localhost].[/cabi].[cabi]] invoke() Servlet.service() for servlet cabi threw exception
    Aug 14 11:38:53:169 ERROR [http-bio-80-exec-9, org.apache.catalina.core.ContainerBase.[wasp-engine].[localhost].[/cabi].[cabi]] (4) not found, Received status (4) on response (for sendRcv) for cmd = 'nametoip' name = 'cabi'



  • 4.  Re: UMP Issue

    Posted 08-14-2017 05:06 AM

    Do you have a separate CABI robot, alongside the UMP robot?



  • 5.  Re: UMP Issue

    Posted 08-14-2017 10:06 AM

    In IM console > tools > find > search on the ump robot's name.

    It might have gotten moved under a different hub.