Clarity PPM

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Task Status Changes in MSP

  • 1.  Task Status Changes in MSP

    Posted 06-30-2016 09:20 AM

    We are using version 14.2 along with MSP 2010.  We are finding when a task is completed in MSP (marked 100% complete) and saved back to Clarity the task shows and 100% and marked complete.  When we open the project again in MSP the same task has reverted to 99% complete.  The project % complete calculation has been set to Manual.  Has anyone run into this?  If so, any suggestions as to a solution?



  • 2.  Re: Task Status Changes in MSP

    Posted 06-30-2016 11:12 AM

    Hi Art,

    We have a few KB's regarding this issue that might help. Please review the following and let us know.

    TEC1366743: MSP Task % Complete mismatch. In PPM it shows 100%, while in MSP it shows 99%.

    TEC1508652: MSP new 14.2 driver - Fixed Unit Milestone marked at 100% complete exports to MSP at 99%

    TEC1447705: MSP new 14.2 driver - Fixed Duration Milestones marked as 100% complete export to MSP as 99%

    TEC1292553: In the MSP New Driver, Tasks with assignment at 100% complete change to milestones at 99% complete with duration of 0 days

    Regards,

    Maria Whiteside



  • 3.  Re: Task Status Changes in MSP

    Posted 06-30-2016 11:26 AM

    Hi Maria,

    Thank you for the response and KB's. I checked the project options and the Updating Task status updates resource status is unchecked.  I also checked that there is no remaining work on the task as well and not marked as a milestone and has duration >0.



  • 4.  Re: Task Status Changes in MSP

    Posted 06-30-2016 03:31 PM

    Hi Art,

     

    Does the task have any resources assigned? Do the resources have any posted actuals on this task?

     

    If there are resources assigned, and the assignments have both 0 ETC's and 0 Actuals, you may be running into CLRT-78880, which is the issue described on TEC1292553.

     

    The only workaround would be to remove all of the assignments from the task, if none of them have any Actuals.

     

    CLRT-78880 has been resolved only on 14.4.

     

    Regards,

    Maria



  • 5.  Re: Task Status Changes in MSP

    Posted 06-30-2016 03:54 PM

    Hi Maria,

    Yes there are resources assigned and all have actual hours posted and all have ETC's of 0.

    Regards,
    Art